St Andrew’s Hospital visiting times are essential for anyone planning to see a loved one in care, but what are the latest guidelines, and how can visitors ensure a smooth experience?
Understanding the designated hours helps avoid unnecessary disruptions while respecting hospital protocols.
Many visitors face challenges such as restricted entry times, special rules for certain wards, or last-minute changes that can cause confusion.
Knowing the correct St Andrew’s Hospital visiting times ensures visits are well-planned, allowing friends and family to provide much-needed support without any complications.
St Andrew’s Hospital Visiting Times
Understanding the visiting hours at St Andrew’s Hospital is crucial for those planning to see a loved one. Sticking to the designated schedule helps ensure a smooth visit while respecting hospital protocols.
The following sections outline the key visiting times for different wards and patient areas.
General Visiting Hours
St Andrew’s Hospital has set specific visiting times to maintain patient well-being while allowing friends and family to provide emotional support.
The general visiting hours are as follows:
- Weekdays and Weekends: 8:00 AM – 8:00 PM
- Visitor Limit: Maximum of two visitors per patient at a time
- Age Restriction: Children under 12 years must be accompanied by an adult
For those visiting patients in standard wards, these hours apply unless a specific medical situation requires additional restrictions. Some departments may have separate policies, so checking in advance is advisable.
Intensive Care Unit (ICU) Visiting Hours
Visitors to the Intensive Care Unit (ICU) must follow a different schedule due to the nature of care provided in this department.
The designated visiting hours for ICU patients are:
- Morning Session: 11:00 AM – 1:00 PM
- Evening Session: 4:00 PM – 8:00 PM
- Visitor Limit: Maximum of two visitors at a time
- Special Considerations: Exceptions may be granted for critically ill patients upon approval by the medical team
Since ICU patients require constant medical supervision, it is advised to call ahead before visiting. The hospital staff will provide guidance on any additional protocols that may be in place.
Weekend and Bank Holiday Visiting Times
Weekend visits follow the same schedule as weekdays, but public holidays may have slight variations. It is recommended to check with the hospital before planning a visit during Christmas, New Year, or Easter to confirm any temporary changes.
For those needing flexibility, special arrangements can sometimes be made for visitors travelling long distances or those visiting patients with critical conditions. Contacting the ward in advance is the best way to ensure a hassle-free visit.
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Visitor Guidelines and Policies
St Andrew’s Hospital has visitor policies in place to create a safe and comfortable environment for both patients and visitors.
Following these guidelines ensures that visits are smooth and beneficial for patient recovery. Below are key rules that all visitors must adhere to during their time at the hospital.
Identification Requirements
All visitors must present valid photographic identification upon arrival to maintain hospital security. Accepted forms of ID include:
- UK Driving Licence
- Passport
- Armed Forces ID Card
- Police Warrant Card
- PASS-marked ID Card
If a visitor does not have photographic identification, they must provide two alternative forms of ID, such as a utility bill and a bank statement. This requirement helps to ensure the safety of both patients and hospital staff.
Health and Safety Measures
To prevent the spread of infections, visitors who are feeling unwell, have flu-like symptoms, or have been in contact with a contagious illness should refrain from visiting.
The hospital follows strict infection control measures, including:
- Hand sanitisation stations at all entry points
- Mask requirements in high-risk areas
- Temperature checks for visitors entering critical care units
Certain wards may have temporary visitor restrictions during flu season or virus outbreaks, so checking in advance is advisable.
Bringing Gifts and Personal Items
Visitors may bring gifts, but some items are restricted to maintain patient safety. Permitted and prohibited items include:
| Item | Allowed? | Notes |
|---|---|---|
| Flowers & Plants | No | Potential allergy risk |
| Food & Drinks | Yes (Limited) | Check dietary restrictions |
| Balloons | No | Latex allergy concerns |
| Books & Magazines | Yes | Encouraged for patient engagement |
Before bringing any gifts, it is always best to check with the ward staff to ensure the item is suitable.
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Special Considerations for Specific Units
Some hospital departments have unique visiting policies due to the nature of patient care. St Andrew’s Hospital has specific rules for Women & Children’s Health Services, the Critical Care Unit (CCU), and other specialised wards. Visitors should be aware of these guidelines before planning their visit.
Women & Children’s Health Services
Visiting times for maternity and paediatric wards are structured to support recovery and minimise disruption.
- Morning Visit: 8:00 AM – 1:00 PM
- Afternoon & Evening Visit: 3:00 PM – 8:00 PM
- Rest Period: 1:00 PM – 3:00 PM (No visitors allowed)
- Visitor Limit: Only two visitors per patient
Mothers recovering from childbirth and newborns require a peaceful environment. Siblings may visit but must be accompanied by an adult. Friends and extended family are advised to visit outside peak hours.
Critical Care Unit (CCU)
The Critical Care Unit (CCU) provides treatment for seriously ill patients, meaning strict visitor rules apply.
- Morning Visiting Hours: 8:00 AM – 1:00 PM
- Afternoon Visiting Hours: 3:00 PM – 8:00 PM
- Maximum Visitors: Two people per patient
- Personal Belongings: Limited due to hygiene protocols
Visitors may be asked to wear protective clothing to reduce infection risks. If a patient’s condition changes, visiting hours may be adjusted at the discretion of the medical team.
End-of-Life & Palliative Care Visits
Special arrangements can be made for visitors of palliative care patients or those receiving end-of-life care. In such cases:
- Extended visiting hours may be granted
- Immediate family members can request overnight stays
- Religious or emotional support staff are available upon request
It is recommended to speak with the hospital’s palliative care team to discuss specific needs and arrangements.
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Facilities and Services for Visitors
St Andrew’s Hospital provides a range of facilities to ensure visitors have a comfortable experience. From refreshments and dining options to spiritual support, these services help make hospital visits more convenient.
Café and Refreshments
Visitors can enjoy a selection of food and beverages at the on-site café. Located near the main entrance, it offers:
- Hot meals and sandwiches
- Freshly brewed tea and coffee
- Light snacks and cakes
Opening Hours:
- Monday – Friday: 6:30 AM – 7:00 PM
- Weekends & Public Holidays: 8:00 AM – 3:00 PM
For those preferring to bring their own meals, designated seating areas are available within the hospital premises.
Pastoral Care and Chapel Services
For visitors seeking spiritual support, the hospital provides pastoral care services and a multi-faith chapel. These are available to all patients and visitors, regardless of religious background.
- Chapel Location: Level 3, near the main entrance
- Pastoral Team Availability: Monday – Friday, 10:00 AM – 4:00 PM
- On-Request Services: Religious representatives can be arranged upon request
Visitors in need of quiet reflection or counselling can also approach the hospital’s pastoral team for assistance.
On-Site Accommodation for Long-Distance Visitors
For those travelling long distances, limited overnight accommodation may be available upon request. These rooms are typically reserved for:
- Families of critically ill patients
- Palliative care visitors requiring extended stays
- Parents of hospitalised children
Availability is limited, so it is best to contact the hospital in advance to check accommodation options.
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Directions and Parking Information
St Andrew’s Hospital is easily accessible by public transport and private vehicles. Visitors should be aware of parking availability, drop-off zones, and nearby transport links before their visit.
Main Entrance and Drop-Off Zone
The main hospital entrance is located on Level 3, with a dedicated drop-off and pick-up zone for visitors. This area allows short-stay drop-offs (maximum 2 minutes) and is ideal for:
- Elderly visitors who need assistance
- Patients arriving for scheduled appointments
- Visitors transporting personal belongings for patients
Hospital staff are available to assist those who need mobility support.
Public Transport Access
Several bus and train routes connect to St Andrew’s Hospital, making public transport a convenient option.
- Bus Services: Multiple buses stop near the hospital’s main entrance. It is recommended to check local bus timetables for accurate schedules.
- Train Services: The nearest railway station is within a short taxi or bus ride from the hospital.
- Taxi Drop-Off: A designated taxi rank is located near the main entrance for ease of access.
Visitors using wheelchair-accessible transport can request assistance at the hospital’s main reception.
Parking Facilities and Charges
The hospital provides paid parking for visitors, with entry via North Street. The parking system uses licence plate recognition, and fees can be paid via cash or card.
| Parking Duration | Price |
|---|---|
| Up to 1 hour | £2.50 |
| 1 – 3 hours | £4.00 |
| 3 – 6 hours | £6.50 |
| 6+ hours | £10.00 |
- Payment Methods: Pay stations are located at Level 3 or can be made via contactless payment upon exit.
- Maximum Height Clearance: 1.95 metres.
- Free Parking: Available for blue badge holders with valid identification.
Visitors arriving at peak times are encouraged to allow extra time for parking as spaces may be limited.
Contact Information for Further Inquiries
For any questions regarding St Andrew’s Hospital visiting times, visitors can contact the hospital directly. The hospital staff are available to provide guidance on visiting policies, patient updates, and any special arrangements.
General Inquiries
Visitors can reach the main reception for general inquiries related to visiting hours, restrictions, or hospital services.
- Phone Number: 01604 616000
- Address: Billing Road, Northampton, NN1 5DG
For faster responses, calling during non-peak hours (mid-morning or late afternoon) is recommended.
Ward-Specific Contact Information
Each hospital ward has its own direct phone line, allowing visitors to get real-time updates about patients or visiting schedules.
- General Wards: Contact the main reception to be transferred to the relevant ward.
- ICU & CCU: Direct calls to these units are restricted to immediate family members only.
- Women & Children’s Health Services: Visitors can inquire about specific visiting policies via maternity and paediatric reception desks.
To ensure privacy and security, visitors may need to provide a patient’s full name and date of birth when calling for updates.
Carers Support and Family Assistance
The hospital offers additional support services for carers, including guidance on long-term patient care and family counselling.
- Carers Centre Opening Hours: Monday – Friday, 10:00 AM – 4:00 PM
- Phone Number: 01604 616125
- Available Services:
- Information on support groups
- Help with navigating hospital services
- Emotional and practical support for families
For those seeking one-on-one consultations, it is advised to book an appointment in advance.
St Andrew’s Hospital visiting times help visitors plan their trips while ensuring patient comfort and hospital efficiency.
Following the designated hours and guidelines allows family and friends to offer the best support without unnecessary disruptions.
If this information has been helpful, share it with others who may need it. Let us know your experience in the comments, and explore more hospital visiting guides on ourvisitinghours.com to stay informed about the latest visiting policies.