Rampton Secure Hospital visiting times are essential for anyone planning to visit a loved one in this high-security mental health facility.
How can visitors ensure a smooth and stress-free visit while following the strict hospital guidelines?
Understanding the designated visiting hours, booking procedures, and security measures helps prevent unnecessary delays or access issues.
Knowing the correct Rampton Secure Hospital visiting times ensures a seamless experience while maintaining the safety and well-being of patients and visitors alike.
Rampton Secure Hospital Visiting Times

Rampton Secure Hospital visiting times are carefully regulated to ensure the safety and well-being of patients, visitors, and staff. It is essential for anyone planning a visit to be aware of the official visiting hours and any special requirements in place.
The schedule varies for social visitors and professional visits, making it crucial to confirm details in advance.
Social Visiting Hours and Booking Requirements
Social visitors, including family members, close friends, and carers, must adhere to a strict schedule when visiting patients at Rampton Secure Hospital. Visiting hours are divided into morning and afternoon slots to manage the number of visitors effectively.
- Morning Visits: 10:00 AM – 12:00 PM
- Afternoon Visits: 2:00 PM – 4:00 PM
- Days Available: Monday to Sunday, including weekends
- Booking Requirement: Visits must be booked in advance to ensure security clearance
All social visitors must undergo an accreditation process before their first visit. This includes providing identification, proof of address, and completing a visitor application, which the patient initiates. Once approved, visitors can schedule appointments by contacting the hospital ward directly.
It is highly recommended that visitors call 01777 248321 to confirm visiting availability, as changes can occur due to security measures or special circumstances.
Professional Visiting Hours and Access Rules
Professionals such as legal representatives, mental health specialists, and social workers have different access rules. Their visits typically take place during working hours on weekdays.
- Professional Visit Times: Monday – Friday, 9:00 AM – 5:00 PM
- Special Appointments: Requests outside these hours require prior approval
- Booking Method: Professionals must arrange visits directly with the hospital ward they need to access
Unlike social visitors, professionals do not require accreditation but must present official identification and clearance documents upon arrival. It is recommended that they liaise with the hospital administration to ensure smooth access to patients.
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How to Book a Visit at Rampton Secure Hospital
Booking a visit at Rampton Secure Hospital is a necessary step to ensure that all visitors meet security and accreditation requirements.
The process varies for social visitors and professional visitors, requiring different levels of verification before access is granted. It is crucial to follow the correct procedure to avoid delays or denied entry.
Step-by-Step Guide for Social Visitors
Social visitors, including family members and close friends, must complete an approval process before they can visit. This ensures that all visitors meet the hospital’s security protocols and that the patient has authorised the visit.
Steps to Book a Visit for Social Visitors:
- Patient Initiates the Request: The patient must apply for visitor accreditation through their designated hospital team.
- Complete Visitor Accreditation: Visitors will receive a form that must be filled out and returned with proof of identity and address.
- Approval Confirmation: Once approved, the hospital will inform the visitor of their eligibility to visit.
- Scheduling the Visit: Approved visitors must contact the hospital ward in advance to confirm their visit date and time.
- Arrival and Check-in: On the day of the visit, visitors must report to the main reception, present identification, and undergo security screening.
All social visits must be scheduled at least 48 hours in advance, and last-minute requests may not be accommodated. Visitors are advised to call 01777 247336 for confirmation and any queries regarding their visit.
Booking a Visit for Professional or Legal Purposes
Professional visitors, such as lawyers, social workers, and mental health professionals, must arrange their visits directly with the relevant hospital ward.
Their process is slightly different from social visits, as they do not require prior accreditation but must follow strict security measures.
Steps for Professional Visitors:
- Contact the Relevant Ward: Professionals should liaise with the hospital to schedule their visit.
- Submit Identification Details: Proof of professional credentials and case-related documentation may be required.
- Confirm Appointment with the Hospital: Ensure the visit is officially recorded and any necessary clearances are granted.
- Check-in on Arrival: Visitors must report to the main reception, present identification, and complete the security screening process.
Professional visits typically take place during standard working hours (Monday – Friday, 9:00 AM – 5:00 PM), but exceptions may be made under special circumstances. For further inquiries, professionals can call 01777 248321.
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Security Checks and Entry Procedures for Visitors
All visitors to Rampton Secure Hospital must undergo thorough security checks before being allowed entry. These measures ensure the safety of patients, staff, and other visitors. It is essential to be prepared and aware of what to expect upon arrival.
Identification and Accreditation Process
Before entering Rampton Secure Hospital, visitors must complete identity verification. This process helps the hospital maintain security while ensuring that only authorised individuals gain access.
Requirements for Entry:
- Photo Identification: Visitors must bring a valid passport or driving licence.
- Proof of Address: A recent utility bill or bank statement may be required.
- Biometric Registration: First-time visitors may need to provide fingerprints and have their photo taken for security records.
- Pre-approved Visitors Only: Those who have not completed the accreditation process will not be allowed entry.
Security staff will verify all documents at the main reception before allowing visitors into patient areas.
Bag Checks and Prohibited Items
All visitors are subject to bag checks and must follow the hospital’s strict guidelines on prohibited items.
Items Not Allowed Inside the Hospital:
- Electronic devices: Mobile phones, cameras, and recording equipment are prohibited.
- Sharp objects: Knives, scissors, and any tools that can be used as weapons.
- Food and beverages: Outside food and drinks are not permitted unless specifically authorised.
- Large bags or backpacks: Only small handbags or wallets are allowed.
Any prohibited items must be stored in secure lockers at reception before entry. Visitors should ensure they only bring essential belongings to avoid delays.
Visitor Conduct and Security Rules
To maintain a safe environment, visitors must follow strict conduct rules while inside the hospital premises.
Key Rules for Visitors:
- Remain in Designated Areas: Wandering outside authorised zones is not allowed.
- Follow Staff Instructions: Security personnel and hospital staff directives must be respected.
- Respect Patient Privacy: Discussions about other patients are prohibited.
- No Physical Contact Without Permission: Some patients may have specific care requirements that limit contact.
Any visitor who fails to comply with these rules may be asked to leave immediately, and future visits could be restricted.
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Virtual Visits and Alternative Communication Options
For visitors who are unable to attend in person, Rampton Secure Hospital provides virtual visit options. These allow patients to stay connected with their loved ones while maintaining security and privacy.
How to Arrange a Virtual Visit
Virtual visits must be booked in advance and follow strict guidelines. The hospital uses the Purple Visits platform, a secure video calling service designed for high-security institutions.
Steps to Book a Virtual Visit:
- Patient Requests Approval: The patient must apply for virtual visitation privileges.
- Visitor Registration: Approved visitors receive an invitation to register on the Purple Visits app.
- Identity Verification: Visitors must upload identification and complete a security check.
- Scheduling the Call: Once approved, visitors can select an available time slot for their call.
- Joining the Virtual Visit: Visitors log in at the scheduled time and follow on-screen instructions.
All virtual visits are monitored for security reasons, and any unauthorised behaviour can result in restrictions.
Who is Eligible for Virtual Visits?
Not all patients or visitors are eligible for virtual visits. The hospital assesses each request based on patient needs and security conditions.
Eligibility Criteria:
- Patients must be approved for video calls by hospital staff.
- Visitors must pass identity verification and background checks.
- Calls must be scheduled in advance and within approved time slots.
Visitors are advised to check with the Family and Volunteer Support Service at 01777 247557 for eligibility details.
Best Practices for a Successful Virtual Visit
To ensure a smooth experience, visitors should prepare their setup and follow hospital guidelines.
Tips for Virtual Visits:
- Use a Stable Internet Connection: A poor connection may disrupt the call.
- Ensure a Quiet Environment: Avoid background noise to maintain privacy.
- Follow Security Guidelines: No screenshots, recordings, or third-party participants allowed.
- Be Punctual: Log in on time, as missed appointments may not be rescheduled.
Virtual visits provide a secure and convenient way for patients to stay connected with family, especially when in-person visits are not possible.
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Guidelines for Visitors – Rules and Expectations
Visitors to Rampton Secure Hospital must adhere to strict guidelines to ensure the safety and well-being of patients, staff, and other visitors.
These rules help maintain a structured and secure environment while allowing meaningful interactions between patients and their loved ones.
General Rules for All Visitors
All visitors are expected to follow hospital policies during their time on the premises. Failure to comply may result in restricted access for future visits.
Key Visitor Rules:
- Pre-approved Entry Only: All visitors must be accredited before their visit.
- Follow Visiting Times: Arrive at the scheduled time to avoid delays.
- Respect Patient Privacy: Conversations about other patients are strictly prohibited.
- No Physical Contact Without Permission: Patients may have restrictions on contact.
- No Photography or Recording: Cameras, mobile phones, and recording devices are banned.
- Follow Security Checks: All visitors must comply with security screening upon arrival.
Visitors who fail to meet these requirements may be denied entry or escorted out of the facility.
Can Children Visit Rampton Secure Hospital?
Children may be allowed to visit, but strict conditions apply to ensure their safety and the well-being of patients.
Child Visitor Policy:
- Age Restrictions: Children under 18 must be accompanied by an approved adult.
- Pre-Approval Required: Guardians must request permission in advance.
- Supervised Visits Only: All child visits take place in designated areas under staff supervision.
- No Unaccompanied Minors: Children are not allowed to visit alone.
If a child is not permitted to visit, alternative communication options such as letters or virtual calls may be arranged.
What to Do If You Are Unable to Visit in Person
If visiting in person is not possible, there are alternative ways to stay in touch with patients at Rampton Secure Hospital.
Alternative Communication Options:
- Letters and Cards: Patients can receive mail, subject to security checks.
- Virtual Visits: Approved visitors can use Purple Visits for video calls.
- Phone Calls: Patients may have scheduled call times depending on their care plan.
Visitors should contact the Family and Volunteer Support Service at 01777 247557 for guidance on alternative contact methods.
Facilities and Support for Visitors at Rampton Secure Hospital
Rampton Secure Hospital provides various facilities and support services to ensure a comfortable and smooth experience for visitors. These services are designed to accommodate different visitor needs while maintaining security and hospital regulations.
On-Site Amenities for Visitors
Visitors have access to several facilities to make their stay more comfortable while waiting for their scheduled visits.
Available Visitor Facilities:
- Reception Area: A dedicated space for check-in and security screening.
- Waiting Room: Comfortable seating available before visits commence.
- Toilet Facilities: Accessible restrooms, including facilities for disabled visitors.
- Visitor Lockers: Secure storage for personal belongings not permitted inside.
- Café – SNAX: Light refreshments, snacks, and beverages available for purchase.
The SNAX café operates Monday to Friday from 7:30 AM to 2:30 PM and Saturday & Sunday from 9:30 AM to 2:30 PM. It is closed on bank holidays.
Travel and Accommodation Options Nearby
For visitors travelling from outside the area, nearby accommodation and transport options are available.
Transport to Rampton Secure Hospital:
- By Car: Located near Retford, Nottinghamshire, with parking available.
- By Train: Retford train station is the nearest rail link.
- By Bus: Limited public transport options; taxi services recommended from train stations.
Accommodation Near Rampton Secure Hospital:
Hotel Name | Distance from Hospital | Contact Details |
---|---|---|
The Elms Hotel | 6 miles | 01777 703658 |
Best Western West Retford Hotel | 7 miles | 01777 706333 |
Ye Olde Bell Hotel & Spa | 10 miles | 01777 705121 |
Visitors are advised to book accommodation in advance, as availability may be limited.
Support Services for Visitors
Rampton Secure Hospital offers various support services to assist visitors, especially those visiting patients with complex needs.
Available Support Services:
- Family and Volunteer Support Service: Provides guidance and emotional support.
- Mental Health Advocacy Groups: Offers assistance to families of patients.
- Social Worker Assistance: Available for professional visitors handling legal cases.
For additional support, visitors can contact the Family and Volunteer Support Service at 01777 247557 for advice and assistance.
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Frequently Asked Questions About Visiting Rampton Secure Hospital
Visitors to Rampton Secure Hospital often have common questions regarding procedures, policies, and visiting hours. Below are answers to frequently asked questions to help ensure a smooth and hassle-free visit.
What are the official visiting times at Rampton Secure Hospital?
Rampton Secure Hospital visiting times are as follows:
- Morning Visits: 10:00 AM – 12:00 PM
- Afternoon Visits: 2:00 PM – 4:00 PM
- Available Days: Monday to Sunday, including weekends
- Professional Visits: Monday to Friday, 9:00 AM – 5:00 PM
Visitors must book their visit in advance and confirm availability with the hospital ward.
How do I book a visit to Rampton Secure Hospital?
To visit, all visitors must go through an approval process. The steps are:
- Patient Request: The patient must apply for visitor accreditation.
- Visitor Approval: Hospital staff review and approve visitors.
- Schedule the Visit: Once approved, visitors must call the hospital to confirm a time slot.
- Security Checks: Visitors must bring valid ID and proof of address on the day of the visit.
For bookings, contact 01777 247336 for social visits or 01777 248321 for professional visits.
What documents do I need to bring for my visit?
All visitors must bring:
- Photo Identification (passport or driving licence)
- Proof of Address (recent utility bill or bank statement)
- Accreditation Confirmation (for first-time visitors)
Failure to provide these documents may result in denied entry.
Are children allowed to visit Rampton Secure Hospital?
Yes, but with strict conditions:
- Children under 18 must be accompanied by an adult.
- Visits must be pre-approved by hospital staff.
- Supervised areas are designated for child visits.
For further guidance, contact 01777 247557 to discuss child visit arrangements.
Can I bring personal items or gifts for the patient?
Certain items are allowed, but restrictions apply:
- Allowed: Letters, approved reading materials, small photographs.
- Prohibited: Food, drinks, electronic devices, sharp objects.
Visitors should confirm item restrictions with hospital staff before bringing anything.
What happens if I cannot visit in person?
If an in-person visit is not possible, alternative communication methods are available:
- Virtual Visits via the Purple Visits app.
- Letter Correspondence through hospital-approved mail services.
- Scheduled Phone Calls as per the patient’s care plan.
To arrange virtual visits, contact 01777 247557 for assistance.
Rampton Secure Hospital visiting times are essential to ensure a smooth and secure visit while following hospital guidelines.
Booking in advance, understanding security procedures, and knowing the available visitor facilities will help make the process stress-free.
If this information has been helpful, share it with family or friends who may need guidance on visiting Rampton Secure Hospital.
Feel free to leave a comment below with any questions or experiences, and explore other hospital visiting guides on www.ourvisitinghours.com for more useful insights.