Tembisa Hospital Visiting Hours

Tembisa Hospital maintains a structured visiting schedule to ensure that patients receive adequate rest and medical attention while allowing family and friends to offer their support. The general visiting hours are as follows:

Weekdays:

Morning: 10:00 AM – 11:00 AM
Afternoon: 3:00 PM – 4:00 PM
Evening: 7:00 PM – 8:00 PM

Weekends and Public Holidays:

Morning: 10:00 AM – 12:00 PM
Afternoon: 2:00 PM – 4:00 PM
Evening: 6:00 PM – 8:00 PM

These visiting hours are designed to balance patient care and visitor access, ensuring that patients have ample time to rest and recover while still benefiting from the emotional support of their loved ones.

Visiting Hours for Specific Wards

General Wards

The general wards at Tembisa Hospital follow the standard visiting hours mentioned above. However, there might be minor adjustments based on the specific needs of the ward or the condition of the patients. It is always advisable to check with the ward staff upon arrival to confirm the visiting times and any specific guidelines.

Intensive Care Unit (ICU)

Visiting hours for the Intensive Care Unit (ICU) are more restricted due to the critical nature of the patient’s conditions. Typically, ICU visiting hours are:

Morning: 11:00 AM – 12:00 PM
Afternoon: 4:00 PM – 5:00 PM

Visitors are usually limited to immediate family members, and only one or two visitors are allowed at a time. Visitors are also required to adhere strictly to hygiene protocols to prevent infections.

Maternity Ward

The maternity ward has more flexible visiting hours to accommodate the special needs of new mothers and their families. Partners and immediate family members are often given extended visiting privileges. Typical visiting hours are:

Morning: 9:00 AM – 11:00 AM
Afternoon: 2:00 PM – 4:00 PM
Evening: 6:00 PM – 8:00 PM

Additionally, partners may have access outside these hours to support the mother and newborn.

Pediatric Ward

For the pediatric ward, visiting hours are designed to ensure that young patients receive the comfort and support of their parents and guardians. The visiting hours are generally:

Morning: 10:00 AM – 12:00 PM
Afternoon: 2:00 PM – 4:00 PM
Evening: 6:00 PM – 8:00 PM

Parents and guardians are encouraged to stay with their children as much as possible, and special accommodations may be made to allow extended visits.

COVID-19 Protocols and Visiting Hours

The COVID-19 pandemic has significantly impacted hospital operations worldwide, and Tembisa Hospital is no exception. To ensure the safety of patients, staff, and visitors, the hospital has implemented strict COVID-19 protocols that affect visiting hours and policies.

Changes in Visiting Hours Due to COVID-19:

Reduced Visiting Hours: In response to the pandemic, Tembisa Hospital has reduced visiting hours to minimize the risk of infection. The current visiting hours are:
- Weekdays: 11:00 AM – 12:00 PM, 4:00 PM – 5:00 PM
- Weekends: 10:00 AM – 11:00 AM, 3:00 PM – 4:00 PM
Restricted Entry: Only one visitor per patient is allowed at a time, and visits are limited to a maximum of 30 minutes to reduce the number of people in the hospital.

Safety Protocols for Visitors:

Mandatory Screening: All visitors must undergo a screening process, including temperature checks and health questionnaires, before entering the hospital.
Face Masks: Visitors are required to wear face masks at all times while inside the hospital premises.
Hand Hygiene: Hand sanitizing stations are placed at the entrance and throughout the hospital. Visitors must sanitize their hands upon entry and exit.
Social Distancing: Visitors must maintain a safe distance of at least 1.5 meters from others at all times.

Staying Updated on Current Regulations:

Hospital Website: Regular updates regarding visiting hours and COVID-19 protocols are posted on Tembisa Hospital’s official website.
Contacting the Hospital: Visitors can call the hospital’s main line to inquire about the latest visiting policies and any changes due to evolving pandemic conditions.
Signage and Announcements: Updated information is also displayed on signs throughout the hospital and announced via the hospital’s public address system.

By adhering to these protocols, Tembisa Hospital aims to protect the health and well-being of everyone within its facilities while still allowing families to provide crucial support to their loved ones.

Special Visiting Hours

After-Hours Visits

In certain circumstances, such as medical emergencies or critical patient conditions, after-hours visits may be permitted at Tembisa Hospital. These visits are typically restricted to immediate family members and require prior approval from the hospital administration.

Policies for Emergencies:

Approval Process: Visitors must contact the nursing staff or hospital administration to request an after-hours visit. Approval is granted on a case-by-case basis, depending on the patient’s condition and the nature of the emergency.
Emergency Contact Information: It is essential to have the contact information of the hospital’s emergency department handy to facilitate swift communication.

Visiting During Public Holidays

Public holidays can affect the regular Tembisa Hospital visiting Hours. During these times, the hospital may adjust visiting hours to accommodate the increased number of visitors and ensure smooth operations.

How Public Holidays Affect Visiting Hours:

Extended Visiting Times: On public holidays, visiting hours may be extended to allow more flexibility for visitors. For example, visiting hours may start earlier in the morning and extend later into the evening.
Special Events: The hospital might organize special events or activities for patients and visitors during public holidays, creating a more festive and supportive atmosphere.

Special Considerations:

Confirm Visiting Hours: It is advisable to call the hospital or check their website to confirm any changes in visiting hours during public holidays.
Plan Ahead: Given the potential for higher visitor volumes during holidays, planning your visit in advance can help ensure a smooth and enjoyable experience.

These special visiting hours and considerations ensure that Tembisa Hospital can provide compassionate care while maintaining safety and order within its facilities.

Guidelines for Visitors

Visiting a hospital involves adhering to specific guidelines to ensure the safety, comfort, and privacy of patients, as well as the smooth operation of the hospital. At Tembisa Hospital, these guidelines are particularly important to maintain a supportive and healing environment.

General Etiquette and Behavior

To make your visit to Tembisa Hospital as positive as possible for everyone involved, it’s important to follow these general guidelines:

Respect Visiting Hours: Always adhere to the designated visiting hours to avoid disrupting patient care and hospital operations.
Limit Noise: Keep noise levels to a minimum. Speak softly and avoid loud conversations or using loud electronic devices.
Be Considerate: Respect the privacy and space of other patients and visitors. Avoid intruding on neighboring patients or areas not designated for visitors.
Follow Hospital Rules: Adhere to all hospital rules and instructions provided by the staff, including hygiene practices and movement within the hospital.

What to Bring and What Not to Bring

Knowing what items are appropriate to bring can enhance the comfort of your visit without compromising hospital safety.

Recommended Items:

Personal Identification: Carry a valid ID for verification purposes.
Essential Items for Patients: Items like toiletries, reading materials, or personal comfort items that the patient may need.
Gifts: Flowers (check with the hospital if allowed), cards, or small gifts that can lift the patient’s spirits.

Items to Avoid:

Food and Beverages: Unless specifically permitted, avoid bringing outside food and drinks, as patients may have dietary restrictions.
Large Items: Avoid bringing bulky items that could clutter the patient’s space or obstruct hospital operations.
Valuables: Do not bring valuable items such as jewelry or large sums of money to minimize the risk of loss or theft.

How to Respect Patient Privacy and Comfort

Respecting the privacy and comfort of patients is crucial in a hospital setting:

Knock Before Entering: Always knock and ask for permission before entering a patient’s room.
Limit the Number of Visitors: Follow the hospital’s guidelines on the number of visitors allowed at one time to prevent overcrowding.
Sensitive Conversations: Avoid discussing sensitive or personal matters within earshot of others.
Patient Rest Time: Respect the patient’s need for rest and leave the room if they need to sleep or receive medical care.

By following these guidelines, visitors can contribute to a supportive environment that promotes healing and well-being for patients.

How to Prepare for Your Visit

Proper preparation can make your visit to Tembisa Hospital smoother and more meaningful. Here are some tips to help your visiting preparation:

Making an Appointment to Visit

While it’s usually not necessary to make an appointment for general visiting hours, certain situations may require prior arrangements:

Special Visits: For ICU visits, after-hours visits, or other special circumstances, contact the hospital in advance to arrange your visit.
Contacting the Ward: If you’re unsure about specific visiting policies or need special accommodations, call the relevant hospital ward ahead of time.

Necessary Documentation

Ensure you have the necessary documentation for a smooth entry:

Identification: Bring a valid ID for verification.
Medical Documentation: If visiting a patient under special circumstances (e.g., ICU), you may need to provide medical documentation or proof of relationship.

Contacting the Hospital for Information

Stay informed by contacting Tembisa Hospital:

Phone: Use the hospital’s main contact number to inquire about visiting hours, policies, or any changes.
Website: Check the hospital’s official website for updates on visiting hours and COVID-19 protocols.
Hospital Staff: On arrival, ask the hospital staff for any specific instructions or updates regarding your visit.

Being well-prepared ensures that your visit is beneficial for both you and the patient, contributing to their comfort and recovery.

Contact Information for Tembisa Hospital

Having the correct contact information for Tembisa Hospital is essential for planning your visit and staying informed about any changes in visiting hours or hospital policies. Here are the key contact details you need:

Hospital Address and Directions

Address:

Tembisa Hospital
Private Bag X7
Tembisa 1632
South Africa

Directions: Tembisa Hospital is conveniently located in the heart of Tembisa. Here are advice for going there:

By Car: If you are driving, you can use the hospital’s address in your GPS or map application for directions. There is ample parking available for visitors.
Public Transport: The hospital is accessible via several public transport routes, including local buses and taxis. Check with your local transport provider for the best route.

Phone Numbers for Different Departments

Having the correct phone numbers can help you reach the right department quickly. Here are some essential contacts:

Main Reception: +27 11 923 2000
Emergency Department: +27 11 923 2084
Outpatient Services: +27 11 923 2131
Intensive Care Unit (ICU): +27 11 923 2077
Maternity Ward: +27 11 923 2091
Pediatric Ward: +27 11 923 2105

Email and Website for More Information

For additional information or to make specific inquiries, you can contact Tembisa Hospital via email or visit their website:

Email: [email protected]
Website: Tembisa Hospital

The hospital’s website provides comprehensive information on visiting hours, patient care services, COVID-19 updates, and more. It is a valuable resource for visitors and patients alike.

Frequently Asked Questions (FAQs)

To address common concerns and provide quick answers, here are some frequently asked questions about Tembisa Hospital visiting hours:

Can I visit outside of the designated visiting hours?

Generally, visiting outside designated hours is not allowed to ensure patients receive adequate rest. However, in special circumstances, such as emergencies, after-hours visits may be arranged with prior approval from the hospital administration.

Are children allowed to visit patients?

Yes, children are allowed to visit patients, especially in the pediatric ward. However, it is important to ensure they are supervised at all times and adhere to the hospital’s guidelines.

What should I do if I can’t visit during the set hours?

If you cannot visit during the designated hours, contact the hospital to discuss alternative arrangements. The staff may provide options depending on the patient’s condition and the nature of your visit.

How many visitors are allowed per patient?

Typically, only one or two visitors are allowed per patient at a time to prevent overcrowding and ensure a conducive healing environment. Specific wards, such as the ICU, may have stricter limits.

Are there any special rules for visiting the ICU or other specific wards?

Yes, visiting the ICU and other specialized wards often involves stricter rules, such as limited visiting hours, hygiene protocols, and restrictions on the number of visitors. Always check with the ward staff for specific guidelines.

These FAQs provide quick answers to some of the most common questions visitors have, helping to ensure a smooth and informed visit.

Understanding Tembisa Hospital’s visiting hours and guidelines is crucial for a successful and supportive visit. Whether you’re visiting during regular hours or under special circumstances, being well-prepared and informed can make a significant difference.

Always check for the latest updates on visiting hours and COVID-19 protocols to ensure the safety and comfort of both patients and visitors.

If you found this information helpful, please share it with others who may be planning a visit to Tembisa Hospital. For the latest updates and more detailed information, consider subscribing to the hospital’s newsletter or following their official communications.