Understanding the IJN Visiting Hours is crucial for anyone looking to support a loved one during their recovery at the National Heart Institute. Have you ever found yourself unsure about when you can visit a patient or what the specific guidelines are? Knowing the visiting hours helps ensure that your loved ones receive the emotional support they need while also adhering to hospital policies.
At IJN, the visiting hours are designed to create an environment that promotes healing and comfort. It’s essential to be aware of these hours to avoid any disappointment when planning your visit. Additionally, following the guidelines not only helps the hospital maintain a serene atmosphere but also enhances the experience for both patients and visitors.
The information about IJN Visiting Hours includes specifics on times for adult and paediatric wards, critical care units, and any visitor restrictions that may apply. This understanding ensures that you are prepared and can make the most of your time with your loved ones.
With the right knowledge about visiting hours, you can focus on providing the emotional support needed during such critical times. This guide aims to offer a comprehensive overview of the visiting hours and guidelines at IJN, ensuring you feel confident and informed when you step through their doors.
IJN Visiting Hours
Understanding the visiting hours at Institut Jantung Negara (IJN) is essential for planning your visit to patients effectively. IJN has designated specific times for different wards to ensure patient well-being and optimal care.
Adult and Paediatric Wards
For both adult and paediatric wards, IJN has established the following visiting hours:
- Monday to Friday:
- 12:00 pm – 2:00 pm
- 5:00 pm – 7:00 pm
- Saturday, Sunday, and Public Holidays:
- 12:00 pm – 7:00 pm
These timings are set to balance patient rest and recovery with the benefits of family visits. It’s advisable to adhere strictly to these hours to support the hospital’s routine and patient care schedules.
Adult and Paediatric Critical Care Units
Visiting hours for critical care units are more restricted to ensure patients receive the necessary intensive care without interruptions. The visiting hours are:
- Daily:
- 12:00 pm – 1:00 pm
- 6:00 pm – 7:00 pm
Due to the sensitive nature of these units, it’s crucial to follow these timings and any additional guidelines provided by the medical staff to ensure patient safety and recovery.
Adhering to these visiting hours helps maintain a conducive environment for patient healing and allows healthcare professionals to provide uninterrupted care.
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Special Considerations for Visitors
Certain guidelines at IJN are in place to ensure the comfort and safety of both patients and visitors.
These considerations are especially important in a healthcare environment where patients may be in varying states of recovery and require a calm, controlled atmosphere.
Visitor Age Restrictions
For the well-being of patients, IJN has specific age restrictions for visitors, particularly regarding children. The rules are as follows:
- Children under 12 years old:
- Permitted to visit only during designated hours.
- Allowed during:
- Monday – Friday: 5:00 pm – 7:00 pm
- Saturday, Sunday & Public Holidays: 12:00 pm – 7:00 pm
- Critical Care Units:
- Children are generally not permitted to visit patients in critical care units due to the sensitive nature of these areas and the need for a low-stimulation environment.
These restrictions are designed to create a quieter, more controlled setting conducive to patient healing.
Number of Visitors
To manage patient interactions and maintain a peaceful hospital environment, IJN limits the number of visitors allowed per patient at a time:
- In Critical Care Units, only two visitors are permitted at a time.
- In other wards, visitors are encouraged to rotate and keep groups small to minimize disruptions to both the patient and other patients in the vicinity.
By adhering to these limitations, visitors can support a calm and healing-focused environment for all patients in the hospital.
Guidelines for Caregivers
Caregivers play a crucial role in supporting patients at IJN, particularly those who may need additional assistance due to physical or mental health challenges.
IJN has set guidelines to ensure that caregivers are well-prepared to provide effective and safe support.
Patient Criteria for Caregiver Support
Caregiver access is generally limited to patients who fall under specific criteria. At IJN, patients who may require a caregiver include:
- Mentally challenged or disoriented patients: For patients who may struggle with orientation or cognitive function, caregivers are essential in ensuring that they receive the necessary comfort and understanding.
- Patients at high risk of falls: Caregivers are crucial for patients with mobility issues, as they help prevent falls and ensure the patient’s movements are safe.
- Patients with physical disabilities: Those who need help with mobility or personal care can benefit greatly from caregiver assistance.
- Bedridden or critically ill patients: In cases where patients are unable to care for themselves, caregivers offer essential support in daily tasks and comfort.
These guidelines ensure that caregivers are available for those who genuinely need assistance, facilitating better care and safety for these patients.
Caregiver Requirements
To maintain a safe and supportive environment, IJN has certain requirements for caregivers:
- Age Requirement: Caregivers must be above 18 years old to ensure they are responsible and capable of handling the demands of caregiving.
- Health Status: Caregivers should be physically fit and in good health to manage the caregiving tasks effectively without risking their well-being or that of the patient.
- Self-Administered RTK-Ag Test: Caregivers are advised to perform a Rapid Test Kit Antigen (RTK-Ag) test within 24 hours before caregiving. This precaution helps maintain a safe, COVID-free environment in the hospital.
By setting these caregiver guidelines, IJN ensures that patient care is provided safely and effectively, prioritizing both patient and caregiver well-being.
Health and Safety Protocols
Health and safety protocols are critical at IJN to ensure a safe environment for patients, visitors, and staff. Following these guidelines helps protect everyone from potential health risks, especially within a medical setting.
Mask Wearing
IJN requires all visitors, caregivers, and staff to wear face masks at all times within the hospital premises.
Mask wearing is essential to minimize the spread of airborne infections, especially in a healthcare environment where many patients have compromised immunity.
Properly worn masks, covering both nose and mouth, are crucial in maintaining a safe environment.
Hand Hygiene
Hand hygiene is a foundational protocol at IJN to prevent the spread of germs and infections. Visitors and caregivers are encouraged to practice good hand hygiene by:
- Washing hands frequently with soap and water, particularly before and after visiting a patient.
- Using hand sanitizers available throughout the hospital, especially when soap and water are not immediately accessible.
This focus on hand hygiene plays a vital role in creating a clean and healthy hospital environment for all.
Physical Distancing
Physical distancing measures are implemented at IJN to reduce close contact and minimize the risk of virus transmission. All visitors are advised to maintain a distance of at least 1 meter from others, particularly in crowded areas or waiting rooms.
Seating and floor markings are available in many parts of the hospital to help visitors adhere to this guideline.
By following these health and safety protocols, visitors and caregivers contribute to a safer environment, ensuring patient recovery is prioritized without unnecessary health risks.
Planning Your Visit to IJN
Proper planning is essential for a successful visit to the National Heart Institute (IJN). Knowing the logistics and having the right information can make your experience smoother and more efficient.
Contact Information
If you need to reach out to IJN for any inquiries or assistance regarding visiting hours or patient care, you can use the following contact details:
- General Line: +603 2617 8200
- Appointments: +603 2617 8200
- Email: [email protected]
- Website: www.ijn.com.my
It is advisable to contact the hospital ahead of your visit to confirm any specific details related to your loved one’s condition or to ask questions about the visiting process.
Having direct communication with the hospital can also provide clarity on any changes in policy or procedure, especially during busy times or health emergencies.
Location and Parking
Finding IJN is straightforward, but being familiar with its location and parking options is crucial for your visit:
- Address: 145, Jalan Tun Razak, 50400 Kuala Lumpur, Malaysia
- Parking: The hospital offers parking facilities on-site. Valet services are available at the main lobby for added convenience.
Plan to arrive a little earlier than your scheduled visiting time to account for parking and check-in procedures. This will help you avoid any last-minute rush and allow for a more relaxed experience.
Public Transportation
Using public transportation to reach IJN can be a convenient option, especially during peak traffic hours. Here are the transportation options available:
- LRT: The nearest station is Ampang Park Station on the Kelana Jaya Line.
- Monorail: You can alight at Titiwangsa or Chow Kit Station, both of which are relatively close to the hospital.
- Bus Routes: Several bus routes, including 220, 302, 402, and ORANGE, serve the area, making it accessible for visitors relying on public transport.
Using public transport can often save time and avoid the stress of parking, particularly during busy visiting hours.
Frequently Asked Questions
Addressing common concerns can enhance the visitor experience at IJN. Here are answers to frequently asked questions regarding visiting policies and procedures.
Are children allowed to visit patients at IJN?
Yes, children under the age of 12 are allowed to visit patients at IJN, but there are specific time restrictions in place to ensure patient comfort and safety.
- Visiting Hours for Children:
- Monday – Friday: 5:00 pm – 7:00 pm
- Saturday, Sunday, and Public Holidays: 12:00 pm – 7:00 pm
It is essential to note that children are not permitted in critical care units to maintain a calm and quiet environment for critically ill patients. Always check the current policies before your visit, as they may change based on hospital protocols.
How can I contact a patient in the Intensive Care Unit?
To contact a patient in the Intensive Care Unit (ICU), you should reach out to the general line of IJN at +603 2617 8200. Hospital staff can assist you in connecting with the patient or providing updates on their condition.
Direct communication is typically limited due to the sensitive nature of care in these units, so it’s best to rely on hospital staff for accurate information.
Do I need to book an appointment before coming to IJN?
While walk-in visits are generally permitted, it is highly advisable to book an appointment before visiting IJN, especially if you are coming for a specific purpose, such as meeting with a patient or discussing care plans.
- Booking an Appointment:
- Contact the hospital’s appointment line at +603 2617 8200 to schedule your visit.
- Confirming an appointment can help streamline your visit, ensuring that you have all the necessary information and that the patient is prepared for your arrival.
By preparing in advance and understanding the visiting protocols, you can make your experience at IJN more pleasant and supportive for your loved ones.
Understanding the IJN Visiting Hours is essential for ensuring that you can support your loved ones during their stay at the National Heart Institute. By being aware of the specific times and guidelines, you can make your visits meaningful and comforting.
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